Showing posts with label rapid turnovers. Show all posts
Showing posts with label rapid turnovers. Show all posts

Sunday, March 14, 2010

Clocks Forward, Proletariats Backward

At 4:15 this morning I ambled out of my Brooklyn cavern and walked west 4 blocks. On the last stretch of sidewalk from which one can safely hail a cab and have it turn left unto the BQ Expressway ramp (ain't paying for no red lights), I snatched a passing cab that sniffed my subtle intentions. A 22 year veteran from Peshawar rolled down his window. Confidently, I declared "Do you wanna go downtown Brooklyn?" His response was enthusiastic (therefore competent) enough for me to hop in.

Until recently I worked out of a garage that was 10 minutes away by bicycle, 20 minutes via subway/walking (only 3 trains an hour) or 5 minutes by cab. Their available shifts dwindled down over time to only Sundays. Since I'm saving for summer travels in Europe, I need more workdays. So I switched back to the very first (of three) garage I leased cabs from when I first got my hack license (2006). They now require a 5 day schedule, with Tuesdays and Wednesdays off. I'd rather rest on the Sabbath, but I'll take what I can get.

This garage is 25 minutes away via bicycle or subway/walking. It's 10 minutes by cab. An $11 fare. $15 with the tip cause I don't have the heart to give a good cabdriver any less than that. I avoid the bad ones (if at all possible) by sniffing them out before I get in. I only take a cab to work if it's raining, too cold, or I overslept. I must be frugal since I only average about $190 a shift, depending on how many breaks I choose to take (zero for 200+) and luck of the passenger turnover rate.

At 4:44 am I was assigned to taxicab 7L62 by my favorite dispatcher (of 10 I've met), the magnificent Bobo (of Haiti), who always carries the sincerest smile. Today's shift would entail 134 miles of urban meanderings and two fares to Newark Liberty International (within two hours). Oddly coincidental, since I normally only get one fare to that airport every couple of months.

The shift also entailed brief, but peak moments of nail biting, like the puddle on MacDougal Street that turned out to be a crater lake of a pothole, as I dashed through it, sending a 10 ft. splash at pedestrians on the sidewalk. NYU students, on a Sunday stroll, shrilled at the top of their lungs, as I faded into the horizon with my giggling Korean passenger.

At one point I was cruising down Fifth Avenue (in the sixties) when I spotted a sheepish hand flail about and drop, just before disappearing behind a stopped MTA bus. My peripheral vision had sensed a gang of tall, lost Europeans huddling around a map. I was on the opposite side of the street and had to instantly drop my speed from 34 to 4, in order to pull into the first available fire hydrant. I put it in park and ran across. There they were, four lovely Norwegians attempting to figure out where to have breakfast. They were stunned (and grateful) that a cabdriver would go so far as to fetch them by foot, to initiate what would become the best cab ride of their visit. They explained that after breakfast they planned to walk around Greenwich Village.

Their question was, "are there any good traditional American food in that neighborhood?" First word that came to mind was diner, a term they weren't familiar with, but I knew that's what they wanted. Off hand, I could only think of the ones along the eastern and western flanks of 23rd Street. Not the Village. I called up my main man Mikey (who also drives a cab) and he unveiled a brilliant idea: the Waverly Restaurant (on Sixth Avenue)! They fell in love with the place before they even stepped inside. I was given $15 for a $10.50 fare and my helpfulness. The tips are in the pudding. I owe you one, Mikey.

The last two fares of the day were off-duty negotiations. At 3:45 PM I was coming down Ninth en route to the Manhattan Bridge for the shift change in Brooklyn. My garage is strict. I must be back by 4:30 PM. No if or buts. I follow TLC regulations by having my doors locked, off-duty lights on, and window cracked, which allows me to gently negotiate destinations with would-be street hailers (without being accused of refusal). I make a left unto 23rd (in order to cross town without hitting Holland Tunnel traffic) and stop in front of an elder lady who is hailing me. "Where are you going?," I ask through the crack.

"The Morgan library museum (Madison and 36th)," she says achingly while standing with imbalance. I immediately unlock the doors and motion her to enter. First thing she says, as we're on our way, is "I don't think you're supposed to do that (in an authoritarian tone). " She is referring to the fact that I asked for her destination before letting her in. But there is a (humanitarian) loophole in that law, which I've copy/pasted below in blue (off the TLC website). The loophole exists simply for the purpose of not leaving everyone in Manhattan stranded, between roughly 3:30 and 5:00 PM, without a single cab around available.

I couldn't believe she was actually going to pull this on me. Before I even saw her, I was already facing the challenge of completing task A thru H within the next 45 minutes:
A. Maneuver through five Manhattan neighborhoods,
B. a long bridge with rush hour traffic,
C. and two Brooklyn neighborhoods.
D. Fill up at the gas station,
E. fill out my trip sheet,
F. gather my belongings,
G. run the cab through the basic daily mechanic inspection,
H. park it, and have the night dispatcher punch out my trip sheet.

But out of compassion for her, and an idealistic overconfidence in my capabilities, I had decided to let her in and go 13 uptown blocks out of my way, because I knew she'd have difficulty finding a cab at that hour. Besides, I wouldn't be able to live with myself if I drove past and ignored a stranded elderly person. And besides that, the refusal law (although existing for several little reasons) is mainly about curbing widespread racial profiling, which makes catching cabs a difficult feat for blacks. It was Danny Glover's complaint, filed in 1999, which brought this law to the surface of everyone's mind. The result, as I've witnessed and experienced it, has not been a reduction in racism among cabbies (which remains nearly the same), but a pandemic of white pedestrians using their misconstrued understanding of this law to lash out in anger against cabbies and unwarrantedly claim victimhood when finding themselves stranded during the shift switch.

If taken to court by a complainant, you must be able to prove that it was indeed the end of your 12 hour shift, which is effortlessly easy. The TLC itself has the proof. It's on their GPS data, which records every detail (of when and where) while a cabdriver is logged on to the system (including how many consecutive hours they've worked).

The very last fare I did pro bono for a nice man who was only going down Third Avenue from E12 to Houston (in my direct path), and I had already turned off the meter. He threw 3 dollars at me anyway.

Upon returning the cab, I learned that Napoleon (the night dispatcher) is from Leogane, the town (18 miles west of the Haitian capital) where the epicenter of the quake was located. With glazed-over eyes, a forced smile, and his New York lingo in a Kreyol accent, he said, "fogedaboudit, don't even ask what happened." As you know, the day dispatcher (Bobo) is also Haitian, but from which part of the half island nation? I don't know yet.

§2-50 Refusals
(a) A driver shall not seek to ascertain the destination of a passenger before such passenger is seated in the taxicab.
(b) A driver shall not refuse by words, gestures or any other means, without justifiable grounds set forth in §2-50(e) herein, to take any passenger to any destination within the City of New York, the counties of Westchester or Nassau or Newark Airport. This includes a person with a disability and any service animal accompanying such person.
(c) A driver shall not require a person with a disability to be accompanied by an attendant. However, where a person with a disability is accompanied by an attendant, a taxicab driver shall not impose or attempt to impose any additional charge for transporting the attendant.
(d) A driver shall not refuse to transport a passenger's luggage, wheelchair, crutches, other mobility aid or other property.
(e) Justifiable grounds for the conduct otherwise prohibited by sections 2-50(a), 2-50(b), 2-50(c) and 2-50(d) shall be the following:
(1) another passenger is already seated in the taxicab;
(2) a hail from another person has already been acknowledged by the driver, and that other person is being picked up or is about to be picked up. Provided, however, that a driver shall not acknowledge the hail of a prospective passenger over the hail of another prospective passenger with an intent to avoid transporting the passenger whose hail was not acknowledged;
(3) the passenger is carrying, or is in possession of any article, package, case or container, other than a wheelchair or other mobility aid, which the driver may reasonably believe will cause damage to the interior of the taxicab, impair its efficient operation, or cause it to become stained or foul smelling;
(4) the driver is ending his or her work shift, has already illuminated the “Off Duty” sign, locked both rear doors, and has transmitted the relevant information to an electronic database for entry on the electronic trip record or, until a taxicab is required to be equipped with the taxicab technology system as defined in section 2-01 of this chapter, and thereafter whenever the taxicab technology system is inoperable for not more than forty-eight (48) hours following the filing of an incident report with the authorized taxicab technology service provider as set forth in section 2-26 of this chapter, indicated on the written trip record that he or she is off duty and proceeding to his or her garage or home;

§2-53 Accepting Passengers While Off-Duty
(a) A driver who has illuminated the "Off Duty" light may not solicit nor accept a passenger unless that driver is returning the taxicab to his or her garage or home and has transmitted the relevant information to an electronic database for entry on the electronic trip record or made a written trip record entry "Returning to garage (or home)" and the passenger's destination is directly en route thereto; when the last passenger is discharged, the driver shall lock the doors and return to his garage or home.

§2-54 Solicitation of Passengers
(a) A driver shall solicit a passenger only from the driver's seat and only with the words "taxi" or "cab" or "taxicab."

Friday, February 20, 2009

Idle Hands and Sestural Glips

(spoonerisms are often used in the titles these postings are given)

Things are getting a bit craggy at the garage. It seems all 700 drivers want to work 7 shifts a week. Those who were driving all along are now putting in more hours to offset newly unemployed relatives sitting at home. And then there are those who've had their valid hack license stored away in a drawer, just in case, while relying on a steady day job that ended up falling through. So now they're adding to the long waiting lists at the garage. And the dispatchers are taking advantage of the situation by catering to those drivers who make a habit of tipping them better than anyone else. Leasing a taxicab has become something of an auction, and furthermore, a casino where you put down a hefty sum, in hopes of earning it back on the streets of a landscape that has gone from luscious economic greenery and endless nocturnal revelry, to block after urban block of sand dune. More cabs on duty, later and later into the night, circling the same deserted sidewalks like an obsessive needle locked into a groove on a broken record. These days I'm taking whatever the garage can give me. Day shift. Night shift. Double shift. No shift. Carpe diem.

Last week I got lucky one evening when, after teleporting someone from Midtown to Sunnyside, I happened to be approaching that fork in the road where Queens Blvd splits into Thomson at precisely the right moment. An elder was being escorted on foot from La Guardia College. His helper waved animatedly at me while the #7 made hellish noise, not to mention short circuit sparks seemingly dripping down like lava above our heads. Together we eased a flustered gramps into the backseat and I was reminded of how touching it is to clench a senior's cold, anhydrous hands. Made me nostalgic for the part time companionship I was hired to provide to two wheelchair bound nursing home residents during college. Off to Morningside Heights we went and it turns out he's a retired art history professor who was giving a lecture. And from the same corner where he got out, a college student entered the cab, needing to be at a Pilates class in Union Square, in 8 minutes. God bless the Henry Hudson Parkway. For months she had been oblivious to the statue of Mohandas Gandhi that was directly across from her building, and I was euphoric to have the honor of revealing it. It's my favorite statue.

Jenine was down from Providence over Valentine's weekend and did a few hours of front seat co piloting, during which we took her friend Liz Harris, who's now a famous musician, to the airport, after having come in from Portland for a live performance at the New Museum. That shift Jenine had to witness several instances of me swelling up in dramatic conniptions over unfair activities being carried out by the NYPD against fellow yellows all around us. They're really stepping it up on behalf of city revenue. Just ask this 31 year veteran cabbie who also happens to be one of the best taxi bloggers on Earth. His story is one of hundreds and his account infuriates me. Especially if the cop was a rookie in his early 20s. It's like a teenage Israeli soldier humiliating a Palestinian who is old enough to be their aging parent. The other guy who really pushed my button was a passenger who kept mumbling under his breath about how much he hates cabdrivers (and everyone else who is obsequious to him), for no apparent reason. I sure as hell didn't give him one. Jenine had to tranquilize me with a peaceful pep talk.

This Presidents Day had the smoothest traffic flow of any day I've ever worked (minus Xmas), while yielding the most continuous stream of fares of any holiday I've ever hacked on. The sidewalks were akin to bee hives and ant hills cause the weather had warmed up, yet not a single ounce of vehicular congestion could be found. The reverse gear wasn't responding on this particular cab, so I had to pre plan all of my movements to take that into consideration. No stealthily slothful U turns on 14th, 23rd, 42nd, or 57th. I don't understand slick young men who say they'll pay for my ticket if I get pulled over for breaking a turning law on their behalf. Why would they then leave less than a 10% tip when successfully arriving at their destination on time, thanks to the risky short cut. Something's missing from that equation. In the physical notebook I keep on board the cab is an uninterrupted list of every final red glow display on the taximeter, coupled with another row for the actual total given (including tip). So in theory I could add a 3rd row to show the percentages of gratuity, and even devise statistical charts of generosity levels.

OTHER PASSENGER HIGHLIGHTS OF MID FEBRUARY 2009:
1. Minneapolis parents and their post graduate New York daughter jump in at Gramercy Park and hesitantly inquire about making three stops. Why in the world would I have an issue with stopping at the thrift store to unload three large bags of clothing donations, dropping her off at work (NY Times), and then continuing on to David Letterman's show with the free ticket wielding parents? Sounds like a fabulous fare to me. Some of these cabbies have really devalued the riding public's expectations. She was so surprised at my enthusiasm and her parents were like (in a thick Midwestern swing), "see honey, they're not so bad." $14.60 was the bill and one crisp, solid Andrew Jackson their reward.

2. The sweetest old lady ever leans down and collects a few chunks of rubbish left on the floor by previous passengers and says, "I'll throw this away for you honey." Meanwhile, her door person stands there and holds it open.
In a 180 degree upper torso twist I blurt out,"I really appreciate it".
"I know you do", she smiles warmly with sustained eye contact.
No one ever does that for a cabdriver. Especially not on the Upper East side.

3. If it hadn't been for a graciously informative guy from Seattle that I picked up at the international toy fair earlier in the afternoon, I would have made nearly 100 dollars less that shift. On our way to his hotel he let me in on the inside scoop: where would many of the 1000 toy manufacturers, distributors, importers and sales agents from over 2 dozen countries be partying tonight? The hottest new spot in NYC: Strata! From 11:30p to 1:30a I kept bouncing off that place like a pinball stuck between a jackpot and a trampoline. I tend to avoid nightclubs because they're always already crawling with yellow cabs, but this one has yet to be discovered.

Monday, October 13, 2008

EXTOLLING BRUSQUENESS


The driver's lounge at your garage turns into the scene of belligerent feuds between our browbeating Russian dispatcher and a handful of west African drivers, over adjustments made in the daily lease rate and early bird special, as well as whether he's fibbing about the commission having threatened him with summonses for allowing us to surpass the 720 minute continuous vehicle operation limit.

Upholding your idea of what is a good cabdriver, you tune into the traffic report nearly 15 times an hour, in case someone gets in the taxi who wants to get somewhere affected by roving construction, an accident, or just plain volume. In between, the radio blares out snippets about the potential for solar powered desalinization plants to cover the world's deserts and the theory about terrorism being a symptom of alienation (and degradation of the environment being its cousin). You take this extracurricular taxi idea home by using Google to compile upcoming NYC events, planned street closures, and the schedule for Javits shows as well as cruise itineraries at piers 88, 90, and 92. This is recommended for all cabdrivers to do if they want more lucrative shifts and/or care about improving the yellows' reputation for conscientiousness, or lack thereof.

Got your fix of Autopanethnic news via Caracol (Colombia) and Mabat (Israel). After the recent riots in Akko, an Arab apologized for driving through the Jewish quarters with a loud radio during the strict holiday of Yom Kippur. But no record of a Jew apologizing for hurling stones at him and his little son. Your latest You Tube fixation lasts an hour. In those 60 minutes you and dad watch clips of near catastrophic airplane take offs and landings. Dad injects his engineering background into every scene in attempts to explain what went wrong.

A landscape architect from Argentina in lavish Oxxford suit over drank and lost his cell at one of the bars. It's 4 am and he wants to know how much you charge to Orange (16 miles into NJ). "What the meter says, plus double rate from the state line, and tunnel toll." He says never mind and begins to exit (as if you resemble a con artist). Wait, what did you expect to pay? "It's always $100." You guarantee the meter will total out cheaper and even let him call his phone with yours. 25 minutes later the bright red digits read $80.10 and he hands you 120, smiling and staggering out into a dusky October dawn.

Chip came for a ride in the cab last week, but it was too close to the 5 pm shift deadline. Instead of cruising in search of itinerant people to give him a feel for this magnanimous profession, we had to return over the Queensboro bridge to drop off the cab. Chip looks healthy even though he complained of Candida complications. He stuck to his ironclad diet in tupperware while we had veggie burgers and onion rings at the local diner. Speaking of the 5 pm shift cutoff: it sometimes calls for maneuverings and negotiations to maximize time, space, and monetary efficiencies. For example, it's 3:30 pm and a mom/son duo from the Satmar sect wish to go over the Billy bridge to prepare for the sabbath.

You can see inbound traffic backed up beyond the horizon, so it seems like the end of your shift by default. Who would've ever thought these last 90 minutes would see so much action though. You begin up Bedford Avenue towards Long Island City a little bummed out at having been booted from Manhattan so early on, yet too late. But then in the heart of hipster district a girl jumps in and requests Fort Greene. From there it seems best to use the Manhattan bridge, which nearly never sees a jam, and work your off-duty Queens bound again. On the corner of Tillary and Flatbush stand a crew of young Spaniard tourists awaiting a lift back into the island of money. And then another instant turnover further uptown that leaves you a 1/5 mile from base. What a chain of luck. An extra $45, all thanks to the hub at Williamsburg.

Thursday, January 31, 2008

Que Berraquera

At the end of a grueling midmorning crosstown ride, don't make the cabdriver proceed into your block if it's only three doorways down from the corner where another passenger awaits service, and you have no heavy cargo to unload. This can make an enormous difference in the cabbie's daily total. It's all about the turnover rate. Never mind the tip.


A retired news photographer hailed me on E 72nd and the whole way over to Hell's Kitchen his memories of chasing after structure fires, homicide scenes, political rallies, and celebrity sightings are regurgitated by our urgent maneuvering of the avenues. Seconds after he steps out, a gypsy lady gets in and wants Lincoln Center. What starts out as a smile quickly turns into an avalanche of slurs and sounds of coke being snorted, and ends with the seat cushion being hurriedly slapped clean. And she remembers to pay the fare.

After witnessing an elder entrepreneur from Mali get refused by three cabs just above Times Square, I welcome him in. He's headed back to his African art gallery in westernmost Chelsea and speaks of fighting to keep the home he owns in an increasingly Hebraic neighborhood across the Hudson, where they pay a third of the property taxes in order to cleanse it of
its gentiles. Later on an ambulance runs me off the road as I escort some web designer from his office in the Flatiron district to his apartment off Wall Street. We joke that its driver must have spun and scratched many a turntable record, telling from the unctuous styles of his siren blares.

If I preoccupied myself with finding a lawful parking spot at each urge to urinate, I'd literally be making single digits an hour. So instead I stay on duty until a metered space materializes. With a 200 minute long bloated bladder I pull into a vacancy on Bleecker and drop quarters into the pole. The manager at Manatus refuses to allow me relief because I'm not a customer. He sees my taxi in the window and I remind him that I'm the customers' transportation. Find out who finally lets me pee.
Every now and then a passenger
wearing oversized headphones enters the cab and voices their destination in accidentally high decibels. And for the remainder of the ride it's the same with anything they feel like saying. Amusing and simultaneously obnoxious. Then there are those riders who make my day with comments like: "that was the safest, yet fastest taxi trip I've ever had. Got there in record time, and my pancreas isn't in my throat." Sometimes my own mother calls me up to see if I can take her shopping for Kosher products in South Williamsburg. We always try out new stores, but the Satmar community rarely fails to leave her feeling alienated and unwelcome. You'd think they'd be into people buying their theosophical food. Go figure.