Tuesday, March 16, 2010

A BOOK REVIEW OF





















I enjoyed this book quite a lot. It's exciting to learn about the state of the profession, decade by decade, since the early 1900s. I enjoy how people's image of taxi driver evolves and devolves, in ever-fluctuating waves. I'm especially fond of the fact that the author himself used to be a cabdriver. He is now the distinguished Fulbright professor of history at Beijing University. Here are a few of my favorite chunks from the book:

"The NYC cabdriver personifies the energy and zeal of the world's greatest city."

"Cabdrivers make up the human element of the New York City experience."

"In taxi is the university of all humanity."

"Cabdrivers only stick together in traffic. The rest of the time they suffer from occupational loneliness and often wind up as blabber-mouths, exhibiting a weak drooling volubility to passengers (now cell phones) in which sense and nonsense are inextricably linked.

"When adjusted for inflation, cabdrivers' annual income was less in 2003 than it was in 1929."

CUTE CARTOON-LIKE RAMBUNCTIOUSNESS
"New Yorkers strived to commemorate their cabbies. One work of art created unexpected problems. In April 1996, the city installed a statue of a man hailing a taxi at the corner of 48 and Park Avenue, The piece was entitled "Taxi" and was sculpted by J. Seward Johnson. Within a few weeks, the city had to move the statue back away from the street because cabdrivers competing for the fare were getting into accident after accident."

MID TO LATE 90's W/ MAYOR GIULIANI
"As city harassment of cabbies increased, turnover soared to over 50 % in less than 5 years. Garage owners who in the past had supported the TLC 's crackdowns, now complained that good drivers were leaving the industry because of the burdens of petty but expensive tickets."

QUOTE FROM EACH DECADE
"After dark, the cabdrivers guided and transported willing New Yorkers into forbidden worlds (1910s)."

"The Jazz Age was celebrated in NY as nowhere else, and cabdrivers were eager participants in the whirlwind frenzy of nightclubbing, easy sex, and social liberation that made the 1920s in NY so notorious."

"The public credited cabdrivers with oracle-like knowledge about politics, the 'chief source of public opinion' about candidates" (1930s).

"Rationing of gas and of private car use and fares flush with wartime earnings made cab driving easier and more profitable than ever (1940s).

"Newspapers ran stories that assured New Yorkers that in the event of an atomic bomb attack, cabdrivers' knowledge of city streets would help avoid traffic snarls."

"Observers began to describe cabdrivers as philosophers, comparing them with Socrates, who was a 'great street talker in Athens' " (1950s).

"Generous cabdriver stories enchanted Americans who identified cabbies as the ultimate New Yorkers".

" The average hackie is an honest, hard-working, careful and skillful driver who's been doing this kind of work 'temporarily' for many years." -journalist Hy Gardner
"Now cabbies ranked with coal miners and below farmhands (1960s)".

"A helpful article in Reader's Digest listed the many ways cabbies helped policemen and performed acts of courage and charity." (In response, Mayor Wagner proclaimed January 27th to be 'Taxicab Day')

"The backseat was so uncomfortable that a journalist argued that fares were forced into a "paralytic yoga position, fists clenched into the white-knuckles mode, knees to the chin, eyes glazed or glued shut, bones a-rattle, teeth a-grit." " (1970s)

INTERESTING DATES
1/1/1970 A law made yellow the official color of all medallion cabs, required that they be equipped with bullet-resistant dividers, and assigned undercover police to drive cabs.

3/2/1971 Mayor Lindsay signed a law creating the Taxi and Limousine Commission.

(artwork by Red Grooms, whose depictions of taxi life are classic)

Monday, March 15, 2010

Subway Safety and Taxi Price-Gouging

NOTE: I've revised the previous post, adding specific refusal rules that I copy/pasted off the TLC website, removing unnecessary clutter (like the Arab driver's beautiful accent, which could be mistaken for xenophobia on my part), and clarifying what I meant when mentioning Danny Glover (which could be misconstrued as racism, but really just an empathic emotion I feel toward his plight for dignity). Please take another gander at it if you've already read it. In today's post I'd like to cover a few loosely knit themes. Bear with me.

Did you hear about the lady who jumped into a subway rail pit in Manhattan last week, in order to save her toiletries pouch that she accidently dropped down there? According to the report, people in the station were yelling at her to lay down on the track as an unstoppable 6 train approached, but she panicked and ended up crushed between train car and platform.

The MTA doesn't put effort into training people to survive such a predicament, probably because they don't want folks to get the wrong ideas in their heads. If I understand correctly, the best advice is to lay down flat on your back in the rancid gap between the tracks, and let the train go over and past you. That is how an altruist saved a fallen straphanger in 2007. Perhaps the gap under the edge of the platform is good too. I don't know. We (as New Yorkers) should know these things. One thing's for sure. Don't go chasing after something if it falls into the pit (unless you're saving a human being and you know what you're doing). The MTA will retrieve items in due time. That's what us taxi drivers pay them to do. Ride in our cabs and we'll send a 50 cent contribution, from every fare, to all the worthwhile causes of the underground.

Onto the more current topic of double rate scams. It's all over the news and being amply discussed among cabbie circles right now. All I have to say is that I saw it coming. It's easy for a driver to engage the rate 4 button with a light tap on the meter, at any point during a trip. It's not hard to get away with it because nearly no one takes their receipt, which would reveal the scam outright (Nassau-West(chester) would be printed on it.) Such an easy deception can be as tempting as human nature is predictable, particularly in the psyche of people who are so poorly compensated (and even occasionally punished) for their ceaseless efforts to serve the public proficiently, and to protect their welfare.

I'm not advocating anything here. I would be extremely angry if my cabdriver did that to me, and the golden rule happens to be my religion. I treat my passengers the way I'd want to be treated. I'm just saying, "What'd you expect?" I guess every collar gets a turn as criminal. Blue, white, and now yellow. I feel like they (TLC) might have known what kind of inevitable traps they were setting up when they introduced the new system. Call me Mel Gibson in the movie "Conspiracy Theory."

I, for one, always try to end every fare about a half block early, so that my fares have a few moments to swipe their card or count their cash before we stop, especially if there's no safe place to pull over (often the case), which minimizes danger time. Since I remain focused on driving while searching with my finger to end the fare and print the receipt, and since all of these rate buttons are so small and closely placed, I have made the rare mistake of pressing rate 4 (perhaps twice a month, or so). But since I end the fare within 1-3 seconds of the mistake, it has no effect on the total the passenger owes me.

I'm sure similar scenarios of accidently pressing the wrong button happen to cabdrivers all the time. You go to pause the meter, so it doesn't run while you check your street atlas for an obscure destination, or because you agreed to wait for a passenger without charging them for wait time, and all of a sudden the meter reads rate 4 instead of the usual 1. In a situation like that I either just end the metered fare immediately or explain to the passenger (if we've already established mutual rapport) what has accidently occurred (it's now charging double) and we settle for a mutual solution, like turning it off halfway between here and there. Examples like this (where being as earnest and fair as possible can ironically land you into trouble) abound in taxi life. Why do you think the city found that 35,558 out of the 48,000 drivers (only about 40,000 are active drivers) had illegally pressed the rate 4 button? Here's an excerpt from the NY Times:
The taxi industry vigorously challenged the city’s findings, saying it was unimaginable that such a pervasive problem could be the result of deliberate fraud. “This is clearly a systematic failure on the part of the meters and the technology,” said Bhairavi Desai, the executive director of the New York Taxi Workers Alliance, which represents cabbies. “For this to be so widespread — nearly every single driver — makes no sense,” she added.

One solution a neighbor of mine presented is to have the meter buttons color-coded. Right now they're all gray and the same small size, one right next to the other. I must say that when all this hoopla came out about the epidemic of price-gouging, I was expecting there to be an instant increase in passenger hostility, mistrust, and suspicion.... but in the handful of shifts I've worked since the story proliferated in the media, I simply haven't seen that happen. Passengers, for the most part, continue to be polite and understanding, or at least not incriminating. All they have to do is look at the far right side of the meter and see what code number is being displayed.

1 is a normal in-town fare.
2 is a JFK rate (to and from that airport and Manhattan)
3 is a Newark Airport rate (starts at 17.50, plus tolls)
4 should only be on there if you've left the city limits of the five boroughs.
Once 2, 3, or 4 appears on the meter it cannot be reversed back to 1.

Every once in a while a cabdriver will outright forget to even initiate the meter when a passenger first enters. It usually happens when something distracts the driver during the pick-up. It could be the frantic loading of luggage (or other cargo) into the trunk. It could also be that the driver's only way to pick up the passenger was by stopping at a precarious point in traffic. It may be that upon entry, the passenger urgently requested a right turn be made from the leftmost lane (or vice versa). The driver must then attempt to safely shift several lanes of traffic within a matter of seconds and feet.

I'd say the most common one for me is when I drop someone off that involves a frantic scramble of some sort (children/cargo/time crunch/traffic obstruction), and then a new passenger immediately enters the cab with their own frantic scramble. I take off again instantly. I'm lucky if I remember to erase the previous passenger's total off the meter, let alone engage it anew. No, that doesn't mean this passenger will have to pay the previous fare. The meter isn't accruing anymore. It's sitting idle, waiting for the final receipt-printing to be engaged by the driver.

If I forget to turn the meter on, I tell the passenger that it's pay-as-you-wish, like at the Metropolitan Museum. Whatever they felt the ride was worth (obviously if they're clueless tourists I'm going to be forthright on an estimate). However, I never demand payment of any sort in a situation like this, because I take full responsibility for my own amnesia. It's merely a suggested donation, as they say at the museum. I have heard stories of cabdrivers pressing the double rate 4 for enough blocks to make up for the time and distance they covered while the meter was forgetfully unengaged. This is often done on the sly, although the final price of the cab ride comes out to nearly exactly what it would have been if the meter had been initiated normally at the start of the trip. The driver simply didn't want to disturb the passenger with such technicalities. Like I said before, our deeds and sensibilities go largely unnoticed, and are sometimes even reprimanded and criminalized.

There are, however, bad apples among us, as in any industry or group of people. Here's an article about the lousiest and most notorious modern hack alive. His scheme has further ruined our delicate reputation as cabdrivers in a city as harshly judgmental as this.
Lastly, please take a moment to read this short entry by another driver. It sums up and provides perfect examples of how poorly we often get treated by passengers, and for no legitimate reason.

And here's an interesting random fact within the rules of the TLC. It applies whether or not the driver has their off-duty light on!


From Driver Rule 2-50e8 (in PDF):
If the driver has been operating the taxicab for more than eight (8) hours of any continuous twenty-four (24) hour period, then he may refuse to take a passenger to these destinations: Westchester or Nassau County or to Newark Airport.


Sunday, March 14, 2010

Clocks Forward, Proletariats Backward

At 4:15 this morning I ambled out of my Brooklyn cavern and walked west 4 blocks. On the last stretch of sidewalk from which one can safely hail a cab and have it turn left unto the BQ Expressway ramp (ain't paying for no red lights), I snatched a passing cab that sniffed my subtle intentions. A 22 year veteran from Peshawar rolled down his window. Confidently, I declared "Do you wanna go downtown Brooklyn?" His response was enthusiastic (therefore competent) enough for me to hop in.

Until recently I worked out of a garage that was 10 minutes away by bicycle, 20 minutes via subway/walking (only 3 trains an hour) or 5 minutes by cab. Their available shifts dwindled down over time to only Sundays. Since I'm saving for summer travels in Europe, I need more workdays. So I switched back to the very first (of three) garage I leased cabs from when I first got my hack license (2006). They now require a 5 day schedule, with Tuesdays and Wednesdays off. I'd rather rest on the Sabbath, but I'll take what I can get.

This garage is 25 minutes away via bicycle or subway/walking. It's 10 minutes by cab. An $11 fare. $15 with the tip cause I don't have the heart to give a good cabdriver any less than that. I avoid the bad ones (if at all possible) by sniffing them out before I get in. I only take a cab to work if it's raining, too cold, or I overslept. I must be frugal since I only average about $190 a shift, depending on how many breaks I choose to take (zero for 200+) and luck of the passenger turnover rate.

At 4:44 am I was assigned to taxicab 7L62 by my favorite dispatcher (of 10 I've met), the magnificent Bobo (of Haiti), who always carries the sincerest smile. Today's shift would entail 134 miles of urban meanderings and two fares to Newark Liberty International (within two hours). Oddly coincidental, since I normally only get one fare to that airport every couple of months.

The shift also entailed brief, but peak moments of nail biting, like the puddle on MacDougal Street that turned out to be a crater lake of a pothole, as I dashed through it, sending a 10 ft. splash at pedestrians on the sidewalk. NYU students, on a Sunday stroll, shrilled at the top of their lungs, as I faded into the horizon with my giggling Korean passenger.

At one point I was cruising down Fifth Avenue (in the sixties) when I spotted a sheepish hand flail about and drop, just before disappearing behind a stopped MTA bus. My peripheral vision had sensed a gang of tall, lost Europeans huddling around a map. I was on the opposite side of the street and had to instantly drop my speed from 34 to 4, in order to pull into the first available fire hydrant. I put it in park and ran across. There they were, four lovely Norwegians attempting to figure out where to have breakfast. They were stunned (and grateful) that a cabdriver would go so far as to fetch them by foot, to initiate what would become the best cab ride of their visit. They explained that after breakfast they planned to walk around Greenwich Village.

Their question was, "are there any good traditional American food in that neighborhood?" First word that came to mind was diner, a term they weren't familiar with, but I knew that's what they wanted. Off hand, I could only think of the ones along the eastern and western flanks of 23rd Street. Not the Village. I called up my main man Mikey (who also drives a cab) and he unveiled a brilliant idea: the Waverly Restaurant (on Sixth Avenue)! They fell in love with the place before they even stepped inside. I was given $15 for a $10.50 fare and my helpfulness. The tips are in the pudding. I owe you one, Mikey.

The last two fares of the day were off-duty negotiations. At 3:45 PM I was coming down Ninth en route to the Manhattan Bridge for the shift change in Brooklyn. My garage is strict. I must be back by 4:30 PM. No if or buts. I follow TLC regulations by having my doors locked, off-duty lights on, and window cracked, which allows me to gently negotiate destinations with would-be street hailers (without being accused of refusal). I make a left unto 23rd (in order to cross town without hitting Holland Tunnel traffic) and stop in front of an elder lady who is hailing me. "Where are you going?," I ask through the crack.

"The Morgan library museum (Madison and 36th)," she says achingly while standing with imbalance. I immediately unlock the doors and motion her to enter. First thing she says, as we're on our way, is "I don't think you're supposed to do that (in an authoritarian tone). " She is referring to the fact that I asked for her destination before letting her in. But there is a (humanitarian) loophole in that law, which I've copy/pasted below in blue (off the TLC website). The loophole exists simply for the purpose of not leaving everyone in Manhattan stranded, between roughly 3:30 and 5:00 PM, without a single cab around available.

I couldn't believe she was actually going to pull this on me. Before I even saw her, I was already facing the challenge of completing task A thru H within the next 45 minutes:
A. Maneuver through five Manhattan neighborhoods,
B. a long bridge with rush hour traffic,
C. and two Brooklyn neighborhoods.
D. Fill up at the gas station,
E. fill out my trip sheet,
F. gather my belongings,
G. run the cab through the basic daily mechanic inspection,
H. park it, and have the night dispatcher punch out my trip sheet.

But out of compassion for her, and an idealistic overconfidence in my capabilities, I had decided to let her in and go 13 uptown blocks out of my way, because I knew she'd have difficulty finding a cab at that hour. Besides, I wouldn't be able to live with myself if I drove past and ignored a stranded elderly person. And besides that, the refusal law (although existing for several little reasons) is mainly about curbing widespread racial profiling, which makes catching cabs a difficult feat for blacks. It was Danny Glover's complaint, filed in 1999, which brought this law to the surface of everyone's mind. The result, as I've witnessed and experienced it, has not been a reduction in racism among cabbies (which remains nearly the same), but a pandemic of white pedestrians using their misconstrued understanding of this law to lash out in anger against cabbies and unwarrantedly claim victimhood when finding themselves stranded during the shift switch.

If taken to court by a complainant, you must be able to prove that it was indeed the end of your 12 hour shift, which is effortlessly easy. The TLC itself has the proof. It's on their GPS data, which records every detail (of when and where) while a cabdriver is logged on to the system (including how many consecutive hours they've worked).

The very last fare I did pro bono for a nice man who was only going down Third Avenue from E12 to Houston (in my direct path), and I had already turned off the meter. He threw 3 dollars at me anyway.

Upon returning the cab, I learned that Napoleon (the night dispatcher) is from Leogane, the town (18 miles west of the Haitian capital) where the epicenter of the quake was located. With glazed-over eyes, a forced smile, and his New York lingo in a Kreyol accent, he said, "fogedaboudit, don't even ask what happened." As you know, the day dispatcher (Bobo) is also Haitian, but from which part of the half island nation? I don't know yet.

§2-50 Refusals
(a) A driver shall not seek to ascertain the destination of a passenger before such passenger is seated in the taxicab.
(b) A driver shall not refuse by words, gestures or any other means, without justifiable grounds set forth in §2-50(e) herein, to take any passenger to any destination within the City of New York, the counties of Westchester or Nassau or Newark Airport. This includes a person with a disability and any service animal accompanying such person.
(c) A driver shall not require a person with a disability to be accompanied by an attendant. However, where a person with a disability is accompanied by an attendant, a taxicab driver shall not impose or attempt to impose any additional charge for transporting the attendant.
(d) A driver shall not refuse to transport a passenger's luggage, wheelchair, crutches, other mobility aid or other property.
(e) Justifiable grounds for the conduct otherwise prohibited by sections 2-50(a), 2-50(b), 2-50(c) and 2-50(d) shall be the following:
(1) another passenger is already seated in the taxicab;
(2) a hail from another person has already been acknowledged by the driver, and that other person is being picked up or is about to be picked up. Provided, however, that a driver shall not acknowledge the hail of a prospective passenger over the hail of another prospective passenger with an intent to avoid transporting the passenger whose hail was not acknowledged;
(3) the passenger is carrying, or is in possession of any article, package, case or container, other than a wheelchair or other mobility aid, which the driver may reasonably believe will cause damage to the interior of the taxicab, impair its efficient operation, or cause it to become stained or foul smelling;
(4) the driver is ending his or her work shift, has already illuminated the “Off Duty” sign, locked both rear doors, and has transmitted the relevant information to an electronic database for entry on the electronic trip record or, until a taxicab is required to be equipped with the taxicab technology system as defined in section 2-01 of this chapter, and thereafter whenever the taxicab technology system is inoperable for not more than forty-eight (48) hours following the filing of an incident report with the authorized taxicab technology service provider as set forth in section 2-26 of this chapter, indicated on the written trip record that he or she is off duty and proceeding to his or her garage or home;

§2-53 Accepting Passengers While Off-Duty
(a) A driver who has illuminated the "Off Duty" light may not solicit nor accept a passenger unless that driver is returning the taxicab to his or her garage or home and has transmitted the relevant information to an electronic database for entry on the electronic trip record or made a written trip record entry "Returning to garage (or home)" and the passenger's destination is directly en route thereto; when the last passenger is discharged, the driver shall lock the doors and return to his garage or home.

§2-54 Solicitation of Passengers
(a) A driver shall solicit a passenger only from the driver's seat and only with the words "taxi" or "cab" or "taxicab."

Saturday, March 13, 2010

BEST OF OTHER TAXI BLOGGER POSTS

I'd like to take this opportunity to share a few of my favorite entries to have been churned out by fellow taxicab bloggers in recent times:

First of all, I want to point out a fairly new member in our driver-writer network, who has all but blown me away with his stupendous abilities as an author and as a Boston cabdriver. I know a few months ago I raved about a new taxi blog out of Boston, but this one is even newer. I've heard it said on many occasions that Boston is "one of the smartest cities" in the country (due in large part to its universities).

Since I am a strong believer that there are multiple (forms of) intelligence(s) across the human landscape, I believe it takes more than just plain book smarts and
over-rationalized lab research to pass as a "smart city." A (just as) large segment of the population must have certain (less logical) sensibilities, like appreciative
resourcefulness, interpersonal diplomatic xenophilia, and street savviness. That's what excites me when not one, but two of the best new taxi story-tellers have
come out of Boston. I don't particularly (personally) care for that city, but I am glad to see that it can now truly merit the title: "one of America's smartest cities" (at least in my book), thanks to its wise and word-prolific cabdrivers.
With no further ado, I present to you: HACKNEYED SOJOURN. A Boston taxi blog. Literally every one of his few entries are solid. By the way, the other Bostonian I was mentioning is THE HACK. He's also got back-to-back, masterpiece postings. And now we come to my favorite New Yorker in this worldwide network of ink-slinging
hacks. If you only have time for two entries, these are my recommendations:

Short and sweet (or honest) entries from two different drivers:
Here's an excellent one about the NYPD/TLC's heartless attack on cabbies:
A picture taken at the JFK holding lot. Dozens of nationalities represented and each
ethnic huddle of cabbies plays its own music loud while standing around, shooting

I haven't even had a chance to look at all the other blogs on my international roll,
so forgive me if I failed to include one of your remarkable taxi stories in my review.


Friday, March 12, 2010

FROM FIGURE MODELING TO CABBIE NEWS AND FASHION


Back when I lived in Florida, I used to model for high school and college drawing classes. I'd stay still in difficult poses for long periods of time, so that the art students could get a good sketch of the subject. I'd bring in all sorts of props to entice them to draw; like pick axes, shovels, hammers, hats, balls, books, and sometimes a knotted assortment of used rubber bicycle tubes to stretch out in. I'd use all these props to create poses that were more exciting for the students to draw than what they were used to (figure models with no imagination).

These pictures were taken by Sunny Shokrae, a professional photographer who came on board the cab to gather visual material on behalf of Danielle Friedman, a journalism student at Columbia, who had been interviewing cabdrivers for a story on how we feel about GPS + TAXI TV SCREENS. Obviously, we are not OK with the same obnoxious blurbs being repeated each time a new passenger gets in. She contacted me through this blog and interviewed me in the cab for an hour while jotting notes down. I hadn't felt like I was being watched by as many eyes as this since my days as a figure model in those art courses. Not much came out of it, except this article, and these leftover photographs.

Tuesday, March 9, 2010

SCRUMPTIOUS SNIPPETS FROM 1/25/10

It was the one year anniversary of my beloved Jenine and I. I spent the later part of the day caged inside 4H55, earning what would become a near personal record-breaking net profit of $272 for 13 hours of navigation on a Monday night in this nefarious metroplex.... all while wishing I was with her, whether in her state or mine. Ocean or Empire. Many say long distance relationships only last if they are the real deal. This one has proven true, through and through. Here are the high and low-lights from that lonesome taxi shift of 37 fares (that became less melancholic when Fela Kuti filled the radio with his perfect soundtrack to taxi driving at night. If you're not familiar with his music, what a pity).

16:00: a scruffy duo of Dutch men in show biz enter the cab near the Fashion Institute of Technology en route to West 4th. Each is on his own cellular call, but both dialogues center around some film shoot in Cape Town. All in English. No trace of Afrikaans. I get nine for a $7.40 fare. That's a 22% tip.

Down the block enters a woman who reminds me of my step grandmother (a psychologist in L.A.). En route to Chelsea I guess (out loud) she's an NYU professor, based on where I picked her up and her demeanor. I'm correct! She teaches law, and although a bit jaded, holds a pleasant chat with her inquisitive cabdriver. I get eight for a $6.30 fare. That's a 27% tip.

17:00: Scoop up a fare from Soho to La Guardia. Lady in a suit who came here on a business day-trip from Chicago is home bound. Her fingers are crossed because apparently it's snowing heavily there. I get thirty for a $22.90 fare. That's a 31% tip! My wait at the airport is brief and I'm soon city-bound again with yet another pleasant lady in a suit, who also flew in from Chicago (for a corporate meeting tomorrow). She had been stuck at O'hare International for several hours (due to weather) and she is ready to call it a night at the Roosevelt Hotel in Midtown, but we end up in an unexpected traffic jam on the QMT tunnel approach.

I felt bad because I told her this was the quickest way there during the evening rush, since most of the congestion is often outbound along this route at that hour. 1010 WINS finally clarifies the situation. There are emergency roving pothole repairs in progress near the toll booths. She tells me not to stress out about it. I get forty for a $35.37 fare (far more expensive than it should be). Precisely why she gave me a 13% tip. Far more expensive than it should have been. I wonder about the fate of the other lady's flight (and Chi-town cab ride home?). Delays abound about the land.

18:00: A retired Finnish double date on vacation (and staying at the Roosevelt) step in as soon as she steps out. They're heading to a hockey game at Mad Square tonight. They're fond of the Rangers because talented Finnish players have historically lined their ranks. We got into other histories too. Like that of Finland itself. Ruled by Sweden, then Russia, and finally independent. I mentioned a movie on my favorite films list about a 3-way language barrier that didn't stop two enemy soldiers and an indigenous Laplander from becoming friends. It's called Kukushka and they had indeed seen it (and agreed it's superb). I really like it when someone from the actual country a film is set in approves of that film. Gives me the right to keep advertising it. Got thirteen for an $11.60 fare. That's a 12% tip.

20:00: A couple hours later I was back in the Penn Station vicinity. I was hailed by two women who had taken the day off from work to take Amtrak up to Albany, to join a large demonstration against contamination of water caused by the extraction of natural gas, which the governor recently gave the green light for in several sensitive sections of upstate NY. Both ladies wore professional attire. One was Taiwanese. The other was Filipina. I dropped them each off in their respective neighborhoods of Chelsea and Greenwich Village. Got twelve for a $10.40 fare. That's a 16% tip.

21:00: Barely noteworthy, but definitely the blockheaded simpleton of the night. He was a schmuck in a suit, slightly younger than I am, with a sense of entitlement more inflated than a hot air balloon. I only had my own window down when he got in, and it wasn't like the interior of the cab was cold. The first thing he said was "roll up the windows." Not a please or a thank you in sight, and with condescension in his tone and persona. "Is that good?," I asked, upon leaving only a crack open for my own sanity. "I guess," he replied, with the audacity of a 5 year old. The rest of the ride was silent. Got ten for a $9.10 fare from Hell's K to No Ho. That's a 10% tip. Like I said, not much of a story, but it infuriated me. I have anger in my genes and too much pride on my zodiac sign.

But it didn't take me long to cool off because of the grace and humor with which my next passengers treated me. They were an older couple who commute down from the Mohegan Sun resort once a week to teach Casino Business at NYU. They were heading up to Grand Central so I instantly guessed that they had parked their car in New Haven and jumped on the MTA North. Damn I'm good at guessing geographical technicalities. That's the second time in one shift I transported NYU professors and played a guessing game with them. Got eleven for an $8.20 fare. That's a 34% tip!

02:30: a young, native New York couple get a ride from a bar on Bedford to their Ridgewood apartment. She's Guyanese, and by the way he treats her, he's a prick (who claims to love farting because of the fuzzy feeling he gets down below.) "That's because your prostate is right next to your ass," I remark, in a smart aleck tone. All the while I'm pondering how she should just get a strap-on and help him achieve more of that anal pleasure he was talking about, instead of putting up with his perpetual verbal abuse. He did tip me better than anyone else that night, and I am frankly appreciative of that. His intoxication allowed him to be more sensitive toward how effortful and efficient I was at my job. Got twenty six for a $13.90 fare. That's an 87% tip!

Monday, March 8, 2010

SERVING LA GUARDIA TO THE MAX

It's always a mouthwatering mystery for the cabdriver to wait in line at the airport taxi lot, wondering who (of all the people stepping off their planes) is going to happen to be at the front of the passenger line (at the terminal) when the cab finally creeps its way up there (from behind a solid single-file stream of taxis). The most fist-clenching unknowns are....

1. Will they be going to Manhattan, just into the neighborhood adjacent to the airport, or all the way out into the land of rate 4 (double on the meter beyond city limits). This becomes especially relevant nearing the last 1/4 of one's shift.

2. Where did they fly in from? Perhaps they're foreigners, domestic tourists, here for a brief business venture, or just plain New Yorkers returning from trips with just as many variables.

On one particular episode in and out of La Guardia (NY's domestic flights hub), I was sort of on a roll (aside from the 2.5 hour holding lot delay and an adventurous incident with a college boy from Shanghai, who was studying Biology at SUNY in Stony Brook). It all began at 7:17 am on a Sunday last month. I shuttled an out-of-town couple to the end of their splendid urban vacation. I never learned which North American city they were from because all three of us were too tired to converse. Don't be alarmed. A fatigued cabbie doesn't allow themselves to be delirious, just cranky and quiet, with bloodied coffee eyes. By 7:30 we were at the terminal, thanks to the thoroughly unoccupied bridges of Williamsburg and Kosciuszko.

It wasn't until 10:00 that I was bestowed with a new passenger. Until then I had passed the time imparting a few tricks of the trade upon a young new duo of Sikh drivers from my garage that had recognized me in the massive central holding lot (though not as big as Kennedy's). The college freshman who rechristened my cab had moved from far eastern China to far eastern Long Island in the last year, to attend the State University of New York. The first thing he said upon entering, and kept repeating profusely in a thick Mandarin accent, was "30-09 Broadway in Queens, the Long Island Railroad please".

I'm always afraid of seeming as inadequate or as apathetic as the common cabdriver, especially because of my unusually youthful appearance. Therefore I always try to be as nimble as humanly possible about locating the destination in my mental map, choosing the best route, and merging into traffic.... all within seconds. But every now and then I'm either stumped or the request simply doesn't make any sense. This one was the latter. "Sir, I believe there are closer LIRR stations than that. There's one in Flushing and the main hub is in Jamaica. Where in Long Island are you trying to go?"

He immediately grew very concerned and robotically repeated the address, which as far as I could tell, was in Astoria. Why would you go that far west to catch an eastbound train if there were stations nearby? I started driving down Junction, making my way toward the part of Jackson Heights where Broadway begins, in case the address was (for some Queens-eccentric reason) down there, even though the logical location (according to the digits) would be by the corner of 31st Street in Astoria, (coincidently) where the N and W subway trains stop overhead.

That was one of the few shifts in which I forgot to bring my hefty sack of maps with me. Otherwise, I would have simply checked the MTA map for clues to decipher his intent.

He only got more nervous and less understandable, but he did finally mention that he was in fact headed back to school in Stony Brook (Suffolk County).

I drove up Broadway, all the way to the address he'd given me, all the while warning him that (as far as I knew) there were no LIRR stations in Astoria. I even shut the meter off way early and told him $16 would be his total fare (in an attempt to calm him down). When we got there I pointed at the elevated subway platform and told him that he could theoretically take a city train and eventually arrive at a commuter rail junction, but that it made no sense for him to have taken a taxi to that spot.

I pulled his heavy suitcase out of the trunk and threw it on my back. I assertively motioned and called him to follow me as I began walking briskly up the staircase with his bag. He tried to tell me it was OK and he didn't need my help, but I had to figure all this out for at least myself and my insatiable geographical curiosity, and he looked like he would've died carrying that suitcase to the platform. I glanced at an MTA local and regional map (back to back on each side) that an agent gave me. Sure enough, the LIRR station in Woodside would've been his best bet, followed by a transfer unto the Port Jefferson branch in Jamaica.

We had just been by that part of town less than 10 minutes ago and it would end up taking him the better part of an hour to make that connection aboard the subway. I pointed all this out to him on the map and offered to drive him back over there free of charge. He gave in quite easily and the whole mood of our relationship made a 180 degree turn. He displayed a very carefree and thankful attitude, as if all of a sudden he discovered he could completely trust in me. His welfare was my main concern (not my time or income).

He broke into a wide grin and started telling me all about how badly he wanted to switch majors to Chemistry and how much less complicated the train system was in Shanghai. He explained that google had given him that erroneous address and that I was "a very warm-hearted person." Actually, nope. I'm merely setting an example of the way I'd like all of humanity to behave. Loving my neighbor as myself, as the saying goes, because that is life's main purpose. At the end of the trip he offered me an extra $10 bill. I took it because one should not block another's opportunity to give, or take, for that matter.

From Woodside I returned to the airport empty because I had a shortie pass. These are slips of paper that the airport taxi dispatchers hand out to cabdrivers when the fare isn't going beyond Queens. It enables the driver to return and get a new passenger without waiting in the enormous lot again, but it must be done within 90 minutes (more than enough time). Otherwise, waiting that long the first time would have been severely detrimental to their total net profit for that shift, and cabdrivers would be less likely to stay and serve the arriving flights upon shuttling over departing ones.

I bounced right back out of the airport with yet another college student. I guess this was the big end of winter break for all the area schools (of higher education). She goes to Parsons and lives in Williamsburg, just like my sister. I asked her to let me guess the city she had flown in from by telling me the first letter.

"I had one lay-over and the cities start with 'V' and 'M'."
I scanned the U.S. map in my head, since La Guardia is 98% domestic flights. I could only think of Minneapolis and the 'V' must be some small town in Minnesota?

"I'll give you another hint. The flight came in from the north."
"Oh yeah, Canada Air goes here too! That's easy then. Vancouver and Montreal!"

She had been skiing in British Columbia over the break and her father's company, Nestle in London, was sponsoring both her education and her vacation. For this she was grateful.

After dropping her off on Bedford and South 4th, I decided to drive up the main drag of local artisans, on my way back to the airport empty again (since I had yet another shortie pass). The plan was: if I picked someone up going into Manhattan, that would end my airport love affair. But otherwise, La Guardia was shaping up to be my pin ball machine for the day. I had one hipster take a ride just down the street with a couple buckets of paint. Then I found myself heading to the airport empty again. On the way there I tuned in to a lovely new musician's NPR debut on the radio. I got to indulge my ethnomusicological obsessions by learning about Zee Avi, who mixes Malaysian and English lyrics with beautiful acoustic/ukulele skills. Two of her must-hear songs are "Bitter Heart" and "Kantoi." You can watch these on YouTube.

I came back to LGA and got a slightly uptight couple heading to Brooklyn Heights. From that same neighborhood, I picked up a nice man going to Windsor Terrace. Then I cruised vacant through Park Slope, en route to Manhattan, when I picked up a trio from Dallas who needed a ride to the Waldorf (hotel), to get their luggage, and then onward to EWR (Newark Airport).

So after all those Brooklyn/Queens fares in a row, I was finally shot back into Manhattan by the same passengers who shot me right back out of the island again. And they happened to be friends with Derek Lam, the fashion designer who gave my sister an internship a couple of summers ago, after his partner got a ride to work in my cab one morning (my greatest serendipitous networking breakthrough to date). I know these all sound like a whole lot of tangents, but I'm just trying to point out how evident the interconnectedness of everything is in this profession of mine. I love it!